Norfolk Room Terms & Conditions
I am committing to a minimum food and beverage spend of $2,500 plus a 10% service charge, which will be applied to my final bill. A $1,000 deposit plus a credit card processing fee is required to secure my booking.
The Gidley does not offer split bills. The final bill for my event will be charged to one credit card, which must be settled in full at the venue at the end of the event. A variable credit card processing fee will be added to the final bill on the day this is incurred in addition to the minimum spend and service charge.
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The capacity of The Norfolk Room is 20 guests, and The Gidley will not be able to accommodate any larger group than this.
The Norfolk Room is available from 12pm until 4:30pm if booked for lunch service, or from 6pm until 11:30pm for dinner. Deliveries or bump-in outside of these times require prior approval from my event manager.
I will give a minimum of 48 hours notice for any dietary requirements within the group.
No one under the age of 18 is permitted in the venue, including in the private dining room.
Smoking or vaping is not permitted inside the venue.
Outside food or drinks are not allowed unless prior arrangements have been made with the event organiser.
The group menus provided on the website are sample copies which will be updated seasonally. Due to seasonal availability and demand, menu and drinks list items and prices may be subject to change without notice.
The Gidley management reserves the right to refuse entry concerning guest behaviour, intoxication and banned paraphernalia.
I am responsible for any damage or extra cleaning required at The Gidley, its property, other guests at The Gidley, or its staff’s property caused by my guests or their friends attending the booking. I will assist in removing any intoxicated guests from the premises if requested to do so by management.
The venue is not liable for any loss, theft, or damage to personal belongings brought into The Norfolk Room.
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Any cancellations must be emailed to dine@thegidley.com.au and receive confirmation before the cancellation takes effect.
Cancellations made at least 14 days before the reserved date will receive a full refund of the $1,000 deposit.
Cancellations made within 14 days of the reserved date will result in the forfeiture of the $1,000 deposit.
Rescheduling my booking within 14 days of the reserved date may result in forfeiture of the $1,000 deposit if the space is not able to be rebooked.
Complete cancellation within 24hrs prior to my event or a no show on the day will result in the $2,500 minimum spend being charged in full.
In the unlikely event the venue needs to make changes to or cancel my reservation, they will notify you as soon as possible and offer suitable alternatives. If no alternative arrangements can be agreed upon, any deposit or payments made will be fully refunded.
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The Gidley respects my privacy and will handle any personal information provided following applicable data protection laws.
By making a reservation for the private dining room, I consent to the collection, use, and storage of my personal information as outlined in our Privacy Policy.